PRIVACY POLICY
Collecting Personal Information
We collect personal information to better serve your needs. In order to provide you with our wide variety of services, products, and promotions, we may collect the following information when necessary:
· contact and mailing information such as name, address, telephone numbers, fax numbers and email addresses;
· employment information, credit information, and personal references of those who are applying for credit;
· driver’s licence;
· insurance information
We may need to collect other personal information depending on the circumstances, but we will ask you directly and ensure that you agree.
Safeguarding Your Personal Information
Like you, we value your personal information. Part of valuing your personal information is making sure that it is protected and kept confidential. We achieve this by:
· having our employees sign a confidentiality agreement;
· keeping our records in locked filing cabinets;
· maintaining up-to-date computer security such as passwords, encryption and firewalls;
· where third parties are hired, having them sign an agreement not to handle your information in a manner other than we ourselves are authorized.
Updating Your Personal Information
We will do our best to ensure that your personal information is correct and kept current. A customer service representative will contact you to verify your personal information before any decisions are made or action is taken based on that information.
We will keep your information as long as is necessary to continue to meet your customer needs and any legal requirements we may have. However, once your personal information is no longer needed, we will destroy it.
If your personal information changes, please inform us of the change and any other information you feel is necessary. Also, if your personal information is incorrect, then please notify us of the correct information.
Controlling Your Personal Information
We believe that part of establishing trust and integrity comes from allowing you to control your own personal information.
As such, we will collect information about you on a voluntary basis. Before we collect personal information from you, we will have you complete our consent form that gives you an opportunity to choose whether or not to provide the requested information.
If you have questions or concerns about the handling of your personal information or wish to withdraw your consent, please contact us. Our representatives would be happy to assist you.
Accessing Your Personal Information
Our Privacy Officer provides you with the opportunity to access your personal information that is held by Canadian National Auto Loans Ltd. If you require a copy of your personal information or further information, please contact us. Please note that a nominal fee may be charged based on the volume of information requested.
If you have more questions about your privacy rights in Alberta please visit the website of the Office of the Information and Privacy Commissioner at www.oipc.ab.ca.
REGARDING CHILDREN
Our company does not knowingly collect information from or solicit information to children.
COOKIES
In order to facilitate certain functionality (such as advanced shopping cart features and user account login), we may place cookies on your computer. Cookies never contact private information and are simply used to identify shopping cart session and user login sessions.